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5 hrs 40 mins
Continue learning about data and integration using Pega Platform™.
2 hrs 35 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Configure data types based on external data models to simplify integration with external systems.
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
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