Looking for instructor-led training?
We're still migrating content to the new system.
23 hrs 24 mins
The Lead System Architect mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the lead...
This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.
The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...
Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...
Coupled with automated unit tests and test suites, monitoring the quality of the rules is crucial to ensuring application quality before application...
A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center or a refund...
Load testing is an important part of preparing any application for production deployment. It helps identify performance issues that may only become...
Introduction to conducting usability testing
Usability testing is a method for determining how easy an application is to use by testing the...
In this module, you learn how to configure a web chatbot in Pega Customer Service™. In a live chat session, the customer interacts with a customer...
As you create more service cases you may find that you want to organize service cases by categories. Using categories makes it easier for customer...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.