Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...

Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...

You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...