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Securing an application using attribute-based access control
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Challenge
Securing an application using attribute-based access control
4 Tasks
30 mins
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Each candidate case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
Securing and auditing data
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Module
Securing and auditing data
2 Topics
25 mins
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Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track actions...
Training the email bot
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Module
Training the email bot
2 Topics
20 mins
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Application security
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Module
Application security
2 Topics
30 mins
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Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Email Manager portal
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Module
Email Manager portal
6 Topics
55 mins
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Managing application access
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Module
Managing application access
2 Topics
25 mins
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Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Routing email based on content
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Module
Routing email based on content
3 Topics
25 mins
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Access control
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Module
Access control
5 Topics
1 hr 5 mins
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Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.