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Configuring volume constraints
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Challenge
Configuring volume constraints
4 Tasks
10 mins
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U+ Bank, a retail bank, is currently promoting multiple credit card offers by sending emails to qualified customers. The bank now wants to apply some...
Creating a chatbot channel
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Challenge
Creating a chatbot channel
5 Tasks
15 mins
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U+ Air wants to use a chatbot to handle ticket cancellation requests through all relevant channels to reduce the workload of customer service...
Creating a churn prediction
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Challenge
Creating a churn prediction
2 Tasks
15 mins
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U+ Bank implements Pega Customer Decision Hub™ to personalize the credit card offer a customer is presented on their website. If a customer is...
Creating a churn prediction using a scorecard
Creating a churn prediction using an ML model
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Challenge
Creating a churn prediction using an ML model
2 Tasks
15 mins
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U+ Bank implements Pega Customer Decision Hub™ to personalize the credit card offer a customer is presented on their website. If a customer is...
Creating a decision strategy
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Challenge
Creating a decision strategy
3 Tasks
25 mins
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As a Decisioning Architect, you are tasked with designing a basic decision strategy that outputs a Label action with the lowest printing cost. A set...
Creating a new entity
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Challenge
Creating a new entity
5 Tasks
15 mins
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating an action
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Challenge
Creating an action
3 Tasks
5 mins
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The System Architect just completed running the Setup Wizard for Pega Customer Decision Hub™ for Financial Services industry. The Financial Services...
Creating an entry criteria strategy for customer journeys
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Challenge
Creating an entry criteria strategy for customer journeys
6 Tasks
1 hr
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U+ Bank wants to create more sophisticated entry criteria for the Discover and Apply for a Mortgage customer journey. One of the business requirements...
Creating an internal email treatment designed in an external tool
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Challenge
Creating an internal email treatment designed in an external tool
5 Tasks
10 mins
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The marketing department of U+ Bank wants to promote their Rewards credit card through email. They want to send the email to qualified customers in an...