Learn how to check the health of Pega Customer Decision Hub™ and improve the effectiveness of your next best actions.

Impact Analyzer, Scenario...

Familiarize yourself with the various application pipelines used in Pega Customer Decision Hub™ implementations to leverage the full power of change...

Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

Discover how Pega Customer Decision Hub™ solves business problems...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...

In the Sample application, a new Sample-Data-Transactions class is available with the following Data Model:

Sarah Connor needs help with her account and clarification in her transaction. She starts an interaction with a customer service representative (CSR)...

As a manager, you want customer service agents to have more of a personal touch when communicating with customers. You want agents to use the customer...

U+ Bank has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...