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Using Pega Robot Simulator
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Challenge
Using Pega Robot Simulator
4 Tasks
55 mins
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MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. By simulating the scenario...
Analyzing the impact of applying business levers
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Challenge
Analyzing the impact of applying business levers
2 Tasks
20 mins
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U+ Bank is cross-selling on the web by presenting various credit cards to its customers. Last year the business decided to boost the Credit Cards...
Analyzing simulation results using Scenario Planner
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Challenge
Analyzing simulation results using Scenario Planner
6 Tasks
30 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers in Pega Customer Decision Hub™.
The bank now wants to...
Simulating an external data source
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
Analyzing customer distribution using Pega Value Finder
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Challenge
Analyzing customer distribution using Pega Value Finder
2 Tasks
30 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to run a value finder simulation in Pega...
1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Modules
5 Challenges
4 hrs 15 mins
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
Moving robots manually between workgroups
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Challenge
Moving robots manually between workgroups
3 Tasks
20 mins
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MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...
Simulating a weather service response
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Challenge
Simulating a weather service response
6 Tasks
1 hr
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Front Stage needs to know if the probability of rain equals or exceeds 40 percent during an event. At present, the weather forecast queries a data...
Analyzing the impact of applying engagement policies
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Challenge
Analyzing the impact of applying engagement policies
2 Tasks
20 mins
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U+ Bank is currently cross-selling on the web by presenting various credit cards to its customers. The business wants to present more personalized...
Detecting unwanted bias
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Module
Detecting unwanted bias
2 Topics
30 mins
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Learn how to detect unwanted bias in engagement policy conditions and avoid discrimination while keeping the business requirements and regulations in...