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Pega Customer Decision Hub Foundation

Pega Robotic Process Automation Overview

  • Mission

    Pega Robotic Process Automation Overview

    1 Modul

    1 Std. 15 Min.

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...

Preparation for 1:1 Customer Engagement Implementation

Building the customer analytical data model

  • Modul

    Building the customer analytical data model

    9 Themen

    1 Std. 55 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Modul

    Building the Customer Insights Cache

    9 Themen

    1 Std. 45 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Robotic Process Automation

  • Modul

    Pega Robotic Process Automation

    8 Themen

    1 Std. 5 Min.

    Visible to: All users
  • Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...

Preparing Customer Decision Hub for development

Adding a new property to an existing entity

Setting up data ingestion

Use Case - Migrating the application

  • Challenge

    Use Case - Migrating the application

    2 Aufgaben

    30 Min.

    Visible to: All users
  • The initial phase of the project has been completed. The application has been tested and determined to be mature enough to be migrated to the Business...

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