Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Design reports to analyze Case data and provide insight into processes and workflows.

Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...