Search
Building a Data Model for Business Architects
-
Modul
Building a Data Model for Business Architects
6 Themen
1 Std. 35 Min.
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Managing application access for Business Architects
-
Modul
Managing application access for Business Architects
2 Themen
30 Min.
-
User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Managing data values for Business Architects
-
Modul
Managing data values for Business Architects
5 Themen
1 Std. 15 Min.
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Capturing and presenting data
-
Modul
Capturing and presenting data
3 Themen
45 Min.
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Configuring common phrases for agents
-
Modul
Configuring common phrases for agents
1 Thema
10 Min.
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating a data relationship
-
Modul
Creating a data relationship
2 Themen
30 Min.
-
Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating Data Objects
-
Modul
Creating Data Objects
3 Themen
30 Min.
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Customizing the customer service user interface
-
Modul
Customizing the customer service user interface
2 Themen
15 Min.
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
The Data Model
-
Modul
The Data Model
4 Themen
50 Min.
-
Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Validating data against business logic
-
Modul
Validating data against business logic
1 Thema
15 Min.
-
Validate user data against business logic to avoid invalid data within applications.