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Testing practices for Pega applications
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Modul
Testing practices for Pega applications
4 Themen
41 Min.
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
The Deployment Manager pipeline
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Modul
The Deployment Manager pipeline
5 Themen
38 Min.
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This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...
Training the email bot
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Modul
Training the email bot
2 Themen
20 Min.
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Voice AI components
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Modul
Voice AI components
2 Themen
15 Min.
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Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
Working with a deployment pipeline
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Modul
Working with a deployment pipeline
6 Themen
39 Min.
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In this module, learn how to create and edit a deployment pipeline. You also learn how to configure an application task and resolve intermediate...
Working with the Merge pipeline
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Modul
Working with the Merge pipeline
5 Themen
34 Min.
All Products -
In this module, you will learn how to perform the following tasks:
- Create and edit a Merge pipeline
- Work with a branch, and then submit the branch...
Working with Voice AI models
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Modul
Working with Voice AI models
2 Themen
15 Min.
Pega Customer Service 8.8 -
You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...
Refining an Agile Workbench backlog
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Challenge
Refining an Agile Workbench backlog
5 Aufgaben
30 Min.
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Testing your application
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Challenge
Testing your application
4 Aufgaben
40 Min.
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For an Assistance Request Case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...
Assessing application performance
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Challenge
Assessing application performance
2 Aufgaben
10 Min.
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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...