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Integrating external customer service data

Linking Cases and Case Types in Constellation applications

  • Challenge

    Linking Cases and Case Types in Constellation applications

    4 Aufgaben

    35 Min.

    Pega Platform '23 Visible to: All users
  • During the application design phase, the business stakeholders for Sweet Life determined the need to establish relationships between Cases. For...

Manipulating application data in Dev Studio

  • Challenge

    Manipulating application data in Dev Studio

    3 Aufgaben

    20 Min.

    Visible to: All users
  • To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...

Sourcing a page property with a keyed Data Page

Routing email based on content

Setting up data ingestion

Setting up integration to store data into Pega using realtime REST JSON

  • Challenge

    Setting up integration to store data into Pega using realtime REST JSON

    8 Aufgaben

    1 Std.

    Pega Customer Decision Hub 8.7 Visible to: All users
  • MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...

Suggesting a reply based on email content

Training the email bot to understand topics

  • Challenge

    Training the email bot to understand topics

    1 Aufgabe

    15 Min.

    Visible to: All users
  • U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...

Validating data against a pattern

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