Search
Configuring Portal content
-
Modul
Configuring Portal content
2 Themen
20 Min.
-
Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring UI elements
-
Modul
Configuring UI elements
2 Themen
20 Min.
-
Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Controlling Case workflow for Business Architects
-
Modul
Controlling Case workflow for Business Architects
6 Themen
1 Std. 25 Min.
-
As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Creating a case from email
-
Modul
Creating a case from email
2 Themen
20 Min.
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Creating a child Case
-
Modul
Creating a child Case
1 Thema
15 Min.
-
Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating a data relationship
-
Modul
Creating a data relationship
2 Themen
30 Min.
-
Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating a Pega Platform application
-
Modul
Creating a Pega Platform application
3 Themen
40 Min.
-
Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating and setting application variables
-
Modul
Creating and setting application variables
1 Thema
20 Min.
-
Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
Creating Customer Service data sources
-
Modul
Creating Customer Service data sources
1 Thema
10 Min.
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
-
Modul
Creating Data Objects
3 Themen
30 Min.
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...