Search
Customer Service Developer
-
Mission
Customer Service Developer
3 Missions
3 Module
3 Challenges
22 Std.
-
In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
User Experience (UX) Design
-
Mission
User Experience (UX) Design
5 Module
1 Challenge
3 Std. 2 Min.
-
The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
-
Mission
Pega Call
6 Module
2 Std. 15 Min.
-
Learn how Pega Call™ ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Pega Customer Decision Hub Foundation
-
Mission
Pega Customer Decision Hub Foundation
5 Module
7 Challenges
4 Std. 30 Min.
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Customer Service Foundation
-
Mission
Pega Customer Service Foundation
6 Module
3 Challenges
3 Std. 20 Min.
-
Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Module
7 Challenges
5 Std. 40 Min.
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Smart Claims Engine Foundation
-
Mission
Pega Smart Claims Engine Foundation
4 Module
2 Std. 25 Min.
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Pega Theme Cosmos Section-Based UI for Designers
-
Mission
Pega Theme Cosmos Section-Based UI for Designers
1 Mission
5 Module
10 Std. 17 Min.
-
The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega User Experience (UX) Essentials
-
Mission
Pega User Experience (UX) Essentials
3 Module
3 Std. 41 Min.
-
Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...