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Case Management Intermediate

Building the customer analytical data model

  • Modul

    Building the customer analytical data model

    9 Themen

    1 Std. 55 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Modul

    Building the Customer Insights Cache

    9 Themen

    1 Std. 45 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

DevOps

  • Modul

    DevOps

    5 Themen

    50 Min.

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Implementing and deploying Pega Care Management

  • Modul

    Implementing and deploying Pega Care Management

    6 Themen

    55 Min.

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Preparing Customer Decision Hub for development

Working in the Patient 360 profile

  • Modul

    Working in the Patient 360 profile

    8 Themen

    1 Std. 35 Min.

    Pega Care Management 8.7 Visible to: All users
  • Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Creating a new entity

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