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Accessibility Essentials
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Misión
Accessibility Essentials
5 Módulos
5 horas 35 minutos
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According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
Decisioning Consultant
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Misión
Decisioning Consultant
5 Misiones
1 day 7 horas 25 minutos
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
User Experience (UX) Design
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Misión
User Experience (UX) Design
5 Módulos
1 Reto
3 horas 2 minutos
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The User Experience (UX) Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Theme Cosmos Section-Based UI for Designers
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Misión
Pega Theme Cosmos Section-Based UI for Designers
1 Misión
5 Módulos
10 horas 17 minutos
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega Voice AI
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Misión
Pega Voice AI
8 Módulos
3 horas 20 minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Accessibility foundations
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Módulo
Accessibility foundations
4 Temas
50 minutos
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Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.
For Dragon Naturally Speaking users, leverage...
Accessibility in your project plan
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Módulo
Accessibility in your project plan
5 Temas
1 h 5 minutos
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Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...
Best practices for building accessibility into Pega applications
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Módulo
Best practices for building accessibility into Pega applications
5 Temas
1 h 15 minutos
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Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...
Business case for accessibility
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Módulo
Business case for accessibility
3 Temas
35 minutos
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Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Form autofill
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Módulo
Form autofill
3 Temas
20 minutos
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...