Search
Low-code defined
-
Módulo
Low-code defined
5 Temas
50 minutos
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Dev Studio overview
-
Módulo
Dev Studio overview
1 Tema
15 minutos
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Sizing a Pega Platform project
-
Módulo
Sizing a Pega Platform project
2 Temas
25 minutos
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Initiating a call from a messaging interaction
-
Módulo
Initiating a call from a messaging interaction
1 Tema
10 minutos
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Pega Low-Code App Factory introduction
-
Módulo
Pega Low-Code App Factory introduction
2 Temas
22 minutos
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Perpetual KYC with event-driven architecture
-
Módulo
Perpetual KYC with event-driven architecture
3 Temas
35 minutos
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Role of a Pega Business Architect
-
Módulo
Role of a Pega Business Architect
2 Temas
30 minutos
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Setting chat and messaging behavior
-
Módulo
Setting chat and messaging behavior
4 Temas
35 minutos
-
Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...
Refining an Agile Workbench backlog
-
Reto
Refining an Agile Workbench backlog
5 Tareas
30 minutos
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
-
Reto
Debugging application errors
4 Tareas
20 minutos
-
As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...