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Designing UI for multiple devices
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Módulo
Designing UI for multiple devices
3 Temas
30 minutos
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Out-of-the-box configurations
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Módulo
Out-of-the-box configurations
7 Temas
49 minutos
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Configuring a dashboard
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Módulo
Configuring a dashboard
1 Tema
15 minutos
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring common phrases for agents
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Módulo
Configuring common phrases for agents
1 Tema
10 minutos
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating custom tabs
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Módulo
Creating custom tabs
2 Temas
25 minutos
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Creating workgroups and assignment types in Pega Robot Manager
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Módulo
Creating workgroups and assignment types in Pega Robot Manager
1 Tema
10 minutos
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Customizing the customer service user interface
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Módulo
Customizing the customer service user interface
2 Temas
15 minutos
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging
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Módulo
Debugging
3 Temas
22 minutos
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Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging system performance
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Módulo
Debugging system performance
3 Temas
1 h
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Debugging in Pega Robot Studio
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Módulo
Debugging in Pega Robot Studio
4 Temas
25 minutos
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...