Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.

The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...