Skip to main content

Search

Validating data against business logic

Validating data in Dev Studio

Viewing data in memory

Voice AI components

  • Módulo

    Voice AI components

    2 Temas

    15 minutos

    Visible to: All users
  • Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Working with Voice AI models

  • Módulo

    Working with Voice AI models

    2 Temas

    15 minutos

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Adding an external data source to a data type

Adding data records to a data object

Adding fields to Views

Configuring a data source

Configuring Primary Fields for BAs

  • Reto

    Configuring Primary Fields for BAs

    4 Tareas

    10 minutos

    Visible to: All users
  • During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice