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Sending emails during Case processing
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Módulo
Sending emails during Case processing
1 Tema
15 minutos
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
Pega Express introduction
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Módulo
Pega Express introduction
3 Temas
20 minutos
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Escalating late work
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Módulo
Escalating late work
1 Tema
10 minutos
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Skipping a Process or a Stage
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Módulo
Skipping a Process or a Stage
1 Tema
10 minutos
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Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.
Implementing and deploying Pega Care Management
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Módulo
Implementing and deploying Pega Care Management
6 Temas
55 minutos
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Pega Express phases
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Módulo
Pega Express phases
4 Temas
25 minutos
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The Pega Express approach includes four phases to support solution delivery.
Low code during the Build phase
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Módulo
Low code during the Build phase
5 Temas
55 minutos
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In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Pega case management for designers
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Módulo
Pega case management for designers
10 Temas
1 h 50 minutos
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Express CDH Delivery
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Módulo
Pega Express CDH Delivery
1 Tema
20 minutos
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express testing and validation
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Módulo
Pega Express testing and validation
6 Temas
1 h 15 minutos
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The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...