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Business case for accessibility
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Módulo
Business case for accessibility
3 Temas
35 minutos
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Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Business use case: Cross-sell on the web extended
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Módulo
Business use case: Cross-sell on the web extended
1 Tema
15 minutos
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Next-Best-Action Designer guides you through the creation of a Next-Best-Action strategy for your business. Learn about several use cases where hand...
Calculating fields using Decision tables
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Módulo
Calculating fields using Decision tables
1 Tema
25 minutos
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In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...
Call treatment settings
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Módulo
Call treatment settings
2 Temas
20 minutos
Pega Customer Service '23 -
Settings for basic call behavior are saved in a call treatment, which determines how an incoming call is handled on the CSR’s desktop The call...
Capturing and presenting data
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Módulo
Capturing and presenting data
3 Temas
45 minutos
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Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Cascading approvals
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Módulo
Cascading approvals
1 Tema
20 minutos
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Model a series of approvals using cascading approvals in Pega Platform™. To receive approval from people on different levels of the organizational...
Case Life Cycle design for Business Architects
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Módulo
Case Life Cycle design for Business Architects
6 Temas
1 h 15 minutos
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As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Case Management
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Módulo
Case Management
11 Temas
1 h 35 minutos
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Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Cases and Events
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Módulo
Cases and Events
3 Temas
20 minutos
Pega Process Mining -
On the Cases and Events page, view key details such as the Case distribution over time. Analyze specific Cases at a detailed level in a table or...