Project team members use the Developer Assistant pane to organize work and Agile Workbench to create, view, and update user stories, bugs, and...

Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...

Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...