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Configuring and managing a deployment pipeline
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Défi
Configuring and managing a deployment pipeline
8 Tâches
15 mins
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As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...
Configuring business conditions
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Défi
Configuring business conditions
2 Tâches
5 mins
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring cascading approvals with an authority matrix
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Défi
Configuring cascading approvals with an authority matrix
3 Tâches
10 mins
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As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...
Configuring chat queues
Configuring chat routing
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Défi
Configuring chat routing
3 Tâches
5 mins
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U+ Bank is implementing Digital Messaging. The bank has created chat queues for General, Billing, and Technical questions. U+ Bank asks you to set up...
Configuring coexistence of a Theme UI Kit service request
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Défi
Configuring coexistence of a Theme UI Kit service request
7 Tâches
5 mins
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A new regional branch of U+Bank uses a Constellation-based Pega Customer Service™ application. To streamline their operations, they want to quickly...
Configuring common phrases for agents
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Défi
Configuring common phrases for agents
3 Tâches
5 mins
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U+ Bank wants to set up a consistent greeting for customer service agents to initiate Web messaging conversations. The message welcomes the customer...
Configuring intelligent routing
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Défi
Configuring intelligent routing
2 Tâches
10 mins
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring OpenID Connect authentication
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Défi
Configuring OpenID Connect authentication
4 Tâches
45 mins
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Front Stage is considering using OpenID Connect to Authenticate Operators.
Design and implement an OpenID Connect as a proof of concept.
Pega now...
Configuring organization structure
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Défi
Configuring organization structure
6 Tâches
15 mins
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...