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  • Défi

    Automating actions when a property value changes

    2 Tâches

    15 mins

    Visible to all users
  • The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...

  • Défi

    Circumstancing rules on a single variable

    2 Tâches

    30 mins

    Visible to all users
  • TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...

  • Défi

    Circumstancing rules on multiple variables

    3 Tâches

    30 mins

    Visible to all users
  • As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...

  • Défi

    Configuring new case creation

    2 Tâches

    10 mins

    Visible to all users
  • The designer of the MyTown311 application wants you to change the Report problem form so that the Type, Description, and Department fields are aligned...

  • Défi

    Configuring rule resolution

    3 Tâches

    25 mins

    Visible to all users
  • Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that each case...

  • Défi

    Configuring the view of a case

    4 Tâches

    45 mins

    Visible to all users
  • Caseworkers who process a service request case need an optimized information architecture to understand and process the case quickly. 

    Using App...

  • Défi

    Creating a custom case utility widget

    4 Tâches

    25 mins

    Visible to all users
  • The stakeholders of the MyTown311 want Service Request cases to show relevant repair manuals based on the repair type of the request. For example, a...

  • Défi

    Creating a Pega Web Mashup

    4 Tâches

    15 mins

    Visible to all users
  • GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

  • Défi

    Designating a relevant record

    6 Tâches

    30 mins

    Visible to all users
  • The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...

  • Défi

    Enabling accessibility features in an application

    1 Tâche

    10 mins

    Visible to all users
  • To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...

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