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Designing reports with multiple sources

Dev Studio – Übersicht

Sizing a Pega Platform project

Extending Constellation UI options

  • Module

    Extending Constellation UI options

    5 Rubriques

    1h 10 mins

    Pega Platform '23 Visible to: All users
  • Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Initiating a call from a messaging interaction

  • Module

    Initiating a call from a messaging interaction

    1 Rubrique

    10 mins

    Pega Customer Service 8.8 Visible to: All users
  • Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Role of a Pega Business Architect

Setting chat and messaging behavior

Tools for debugging Constellation applications

  • Module

    Tools for debugging Constellation applications

    2 Rubriques

    35 mins

    Pega Platform '23 Visible to: All users
  • Examine the tools that are available to assist in debugging Constellation applications.

Debugging application errors

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