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Data and Integration Intermediate

Email Bots for Pega Customer Service

Gaining insight into business efficiency

Adding an external data source to a data type

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Rubriques

    1h 55 mins

    Visible to all users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Creating a case from email

Creating and setting application variables

Deployment Manager

  • Module

    Deployment Manager

    4 Rubriques

    38 mins

    All Products Visible to only the following members: Pega
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Designing reports with multiple sources

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