モジュール

Completing work on time

2 トピック

25 分

Visible to: All users

初級

Pega Platform 8.8

Case Management

Constellation

英語

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

このモジュールを完了したら、以下の目的を達成できるようになります。

Identify how goals and deadlines establish expectations for completing work.

Identify the elements of a goal and deadline interval.

Configure goals and deadlines to increase the urgency of work.

Configure escalation behavior for goals and deadlines.

Enforcing Service-Level Agreements v5

Low-Code App Builder v5

Case Management Foundation v4

Service-Level Agreements

10 分

Additional tasks for setting goals and deadlines

10 分

モジュールクイズ

5 分