Search
Entities and their relationships
-
モジュール
Entities and their relationships
2 トピック
20 分
Pega Customer Service '24.1 -
In a Data Model, entities describe an object, such as a person or an item, by grouping a set of related fields. Each entity becomes a table in the...
Entity data models in Pega Government Platform
-
モジュール
Entity data models in Pega Government Platform
2 トピック
25 分
-
This module describes the public sector-specific data model and entities with which Pega Government Platform equips you. The module also details...
Sending offer emails
-
モジュール
Sending offer emails
1 トピック
20 分
-
Learn how to send offer emails to qualified customers. Reuse existing actions and customer engagement policies configured in Next-Best-Action Designer...
Error resolution and troubleshooting
-
モジュール
Error resolution and troubleshooting
4 トピック
30 分
-
Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Escalating late work
-
モジュール
Escalating late work
1 トピック
10 分
-
Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.
Essentials of always-on outbound
-
モジュール
Essentials of always-on outbound
3 トピック
30 分
-
Learn about the principles of always-on outbound customer engagement and its similarities and differences with traditional outbound marketing. Gain an...
Establishing the robotic infrastructure
-
モジュール
Establishing the robotic infrastructure
4 トピック
35 分
-
A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Events and cases
-
モジュール
Events and cases
3 トピック
55 分
-
Learn how to use the Event Viewer to monitor your applications and view the details of cases.
Exporting adaptive model data
-
モジュール
Exporting adaptive model data
3 トピック
35 分
-
The reporting datamart of Pega Adaptive Decision Manager (ADM) is an open data model. As a result, data scientists that work on Pega Customer Decision...
Exporting historical data
-
モジュール
Exporting historical data
1 トピック
15 分
Pega Customer Decision Hub 8.6 -
As a data scientist, you can export the raw data that adaptive models have processed, to inspect and validate the predictors. Using Prediction Studio...