Search
MLOps
-
モジュール
MLOps
3 トピック
30 分
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Mobile apps for Pega applications
-
モジュール
Mobile apps for Pega applications
2 トピック
20 分
-
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
Monitoring your contact center with Insights
-
モジュール
Monitoring your contact center with Insights
2 トピック
15 分
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Next best action and customer interactions
-
モジュール
Next best action and customer interactions
2 トピック
20 分
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Next best action in omnichannel environments
-
モジュール
Next best action in omnichannel environments
2 トピック
25 分
-
Omnichannel AI in Pega Customer Decision Hub™ delivers the right action at every customer interaction by crunching millions of data points in real...
Organization records
-
モジュール
Organization records
3 トピック
25 分
-
Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...
Parallel processing
-
モジュール
Parallel processing
4 トピック
40 分
-
Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...
Pausing and resuming Case processing
-
モジュール
Pausing and resuming Case processing
1 トピック
15 分
-
Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...
Pega case management for designers
-
モジュール
Pega case management for designers
10 トピック
1時間 50 分
-
In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Customer Decision Hub for Collections
-
モジュール
Pega Customer Decision Hub for Collections
6 トピック
45 分
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...