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Pega Email Bot configuration
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モジュール
Pega Email Bot configuration
3 トピック
45 分
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Low-Code App Factory introduction
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モジュール
Pega Low-Code App Factory introduction
2 トピック
22 分
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega positioning for Business Architects
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モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega Support
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モジュール
Pega Support
2 トピック
25 分
Pega Cloud for Government -
Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...
Routing email based on content
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モジュール
Routing email based on content
3 トピック
25 分
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Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Saving data to a system of record
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モジュール
Saving data to a system of record
2 トピック
30 分
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Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...
Simulating an external data source
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モジュール
Simulating an external data source
1 トピック
25 分
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During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
The Data Model
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モジュール
The Data Model
4 トピック
50 分
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Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...
Training the email bot
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モジュール
Training the email bot
2 トピック
20 分
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Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...
Validating data against a pattern
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モジュール
Validating data against a pattern
1 トピック
10 分
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Certain data, such as postal codes or identification numbers, may need to match a specific pattern of characters. To test data values against a...