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Automation techniques
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モジュール
Automation techniques
4 トピック
29 分
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While programming an automation can be unique to the style a developer, there are some simple techniques that make the process easier without having...
Automation techniques and best practices
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モジュール
Automation techniques and best practices
9 トピック
1時間 15 分
Pega Robotic Automation 21.1 -
Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...
Basic interrogation
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モジュール
Basic interrogation
4 トピック
30 分
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Before developing a robotic solution for use with a Pega Platform™ application, you must complete the process of interrogating the necessary...
Basic robotic automations
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モジュール
Basic robotic automations
9 トピック
1時間 15 分
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In terms of developing a robotic project for attended or unattended robots, developing automations is the last basic concept in Pega Robot Studio™...
Components
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モジュール
Components
7 トピック
47 分
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Interaction Framework is a methodology that bridges the capabilities of Microsoft Visual Studio when developing a multi-project solution. Even though...
Configuring common phrases for agents
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モジュール
Configuring common phrases for agents
1 トピック
10 分
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating workgroups and assignment types in Pega Robot Manager
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モジュール
Creating workgroups and assignment types in Pega Robot Manager
1 トピック
10 分
Pega Robot Manager 8.5.1 -
Create work groups and assignment types directly in Pega Robot Manager.
Customizing the customer service user interface
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モジュール
Customizing the customer service user interface
2 トピック
15 分
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging
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モジュール
Debugging
3 トピック
22 分
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Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...
Debugging in Pega Robot Studio
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モジュール
Debugging in Pega Robot Studio
4 トピック
25 分
Pega Robotic Automation 22.1 -
Regardless of the programming and developing environment, developers use debugging concepts to test and rework the program continually. Those same...