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Predicting case completion
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モジュール
Predicting case completion
1 トピック
15 分
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
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モジュール
Predicting fraud
1 トピック
15 分
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Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
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モジュール
Predicting missing the Service-Level Agreement
1 トピック
10 分
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Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Presenting suggestions for agents
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モジュール
Presenting suggestions for agents
4 トピック
35 分
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Quality visualization for a Pega Platform application
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モジュール
Quality visualization for a Pega Platform application
3 トピック
25 分
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Saving data to a system of record
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モジュール
Saving data to a system of record
2 トピック
30 分
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Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...
Simulating an external data source
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モジュール
Simulating an external data source
1 トピック
25 分
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During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
Testing practices for Pega applications
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モジュール
Testing practices for Pega applications
4 トピック
41 分
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Testing your application
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モジュール
Testing your application
6 トピック
1時間 5 分
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Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...
The Data Model
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モジュール
The Data Model
4 トピック
50 分
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Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...