This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...

Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...

This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...

Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...

Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...

Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...