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Business Architect

Building a Data Model for Business Architects

Displaying data with Constellation for Business Architects

Evaluating application data with Insights for Business Architects

Managing data values for Business Architects

Monitoring your contact center with Insights

  • モジュール

    Monitoring your contact center with Insights

    2 トピック

    15 分

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega positioning for Business Architects

Configuring a data source

Configuring Primary Fields for BAs

  • チャレンジ

    Configuring Primary Fields for BAs

    4 タスク

    10 分

    Visible to: All users
  • During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...

Constructing Views in Constellation for BAs

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