Skip to main content

Search

Applying the advanced features of test automation

  • モジュール

    Applying the advanced features of test automation

    4 トピック

    25 分

    All Products Visible to: All users
  • Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...

Designing a mobile app experience

Designing UI for multiple devices

Configuring common phrases for agents

Creating a Rule

Szenariobasierte Test-Cases erstellen und ausführen

Customizing the customer service user interface

  • モジュール

    Customizing the customer service user interface

    2 トピック

    15 分

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

DevOps

  • モジュール

    DevOps

    5 トピック

    50 分

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Email bot cases and responses

  • モジュール

    Email bot cases and responses

    2 トピック

    25 分

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • モジュール

    Email Manager portal

    6 トピック

    55 分

    Visible to: All users
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice