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Application Development Intermediate

Modular Enterprise Reuse Foundation

  • ミッション

    Modular Enterprise Reuse Foundation

    4 モジュール

    2 時間 25 分

    Visible to: All users
  • This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Pega Digital Messaging

Senior System Architect

Configuring common phrases for agents

Creating a Rule

Creating custom tabs

  • モジュール

    Creating custom tabs

    2 トピック

    25 分

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Customizing the customer service user interface

  • モジュール

    Customizing the customer service user interface

    2 トピック

    15 分

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Debugging system performance

Digital messaging

  • モジュール

    Digital messaging

    3 トピック

    25 分

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

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