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Pega Customer Decision Hub Foundation
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ミッション
Pega Customer Decision Hub Foundation
5 モジュール
5 チャレンジ
4 時間
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Customer Service Foundation
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ミッション
Pega Customer Service Foundation
6 モジュール
3 チャレンジ
3 時間 20 分
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Gain experience with several products that are a part of Pega Customer Service™. In this overview mission, you see how Pega Customer Service uses...
Pega Digital Messaging
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ミッション
Pega Digital Messaging
8 モジュール
7 チャレンジ
5 時間 40 分
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Smart Claims Engine Foundation
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ミッション
Pega Smart Claims Engine Foundation
4 モジュール
2 時間 25 分
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Pega Theme Cosmos Section-Based UI for Designers
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ミッション
Pega Theme Cosmos Section-Based UI for Designers
1 ミッション
5 モジュール
10 時間 17 分
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega User Experience (UX) Essentials
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ミッション
Pega User Experience (UX) Essentials
3 モジュール
3 時間 41 分
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Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...
Pega Voice AI
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ミッション
Pega Voice AI
7 モジュール
2 時間 25 分
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Authenticating customers using Digital Messaging
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モジュール
Authenticating customers using Digital Messaging
2 トピック
20 分
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Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...
Best practices for the Pega Cosmos design system
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モジュール
Best practices for the Pega Cosmos design system
7 トピック
1時間 45 分
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In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...
Best practices of the Pega Constellation design system
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モジュール
Best practices of the Pega Constellation design system
10 トピック
2 時間 5 分
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In this module, learn the best practices for designing in the Pega Constellation design system, including how to work with general design standards...