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Accessing sourced data in a Case

Achieving better results with Pega Sales Coach

  • モジュール

    Achieving better results with Pega Sales Coach

    1 トピック

    10 分

    Visible to: All users
  • Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

Activities

Activities and Automations

  • モジュール

    Activities and Automations

    3 トピック

    35 分

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Adapters

Adaptive analytics overview

  • モジュール

    Adaptive analytics overview

    4 トピック

    35 分

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

  • モジュール

    Adaptive models

    4 トピック

    50 分

    Visible to: All users
  • Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Adding an external data source to a data type

Adding more tracking time periods for contact policies

  • モジュール

    Adding more tracking time periods for contact policies

    2 トピック

    25 分

    Visible to: All users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Adding optional Actions to a workflow

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