Search
Designating a relevant record
-
チャレンジ
Designating a relevant record
6 タスク
30 分
-
The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
Leveraging reports in the contact center
-
チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
-
As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Queuing a task for background processing
-
チャレンジ
Queuing a task for background processing
1 タスク
30 分
-
To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...