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Modeling data in Constellation applications

  • モジュール

    Modeling data in Constellation applications

    4 トピック

    55 分

    Pega Platform '23 Visible to: All users
  • Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Pega Customer Service performance considerations

  • モジュール

    Pega Customer Service performance considerations

    3 トピック

    30 分

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Preparing Customer Decision Hub for development

Presenting suggestions for agents

  • モジュール

    Presenting suggestions for agents

    4 トピック

    35 分

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Reviewing log files

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Assessing application performance

Assignment Overview

  • チャレンジ

    Assignment Overview

    1 タスク

    10 分

    Visible to: All users
  • U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...

Configuring business conditions

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