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Automation techniques

Automation techniques and best practices

  • モジュール

    Automation techniques and best practices

    9 トピック

    1時間 15 分

    Pega Robotic Automation 21.1 Visible to: All users
  • Learn how to design and develop robotic automation by using best practices to simplify the development process. These techniques help you understand...

Basic interrogation

Basic robotic automations

Citrix robotic project design

  • モジュール

    Citrix robotic project design

    1 トピック

    25 分

    Pega Robotic Automation 19.1 Visible to: All users
  • Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Components

Configuring common phrases for agents

Content administration

  • モジュール

    Content administration

    10 トピック

    1時間 45 分

    Visible to: All users
  • Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Creating and testing personas

  • モジュール

    Creating and testing personas

    2 トピック

    15 分

    Visible to: All users
  • Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Creating custom tabs

  • モジュール

    Creating custom tabs

    2 トピック

    25 分

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

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