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Distributing work to robots
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モジュール
Distributing work to robots
6 トピック
40 分
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One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...
Documentary Requirements Management
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モジュール
Documentary Requirements Management
5 トピック
55 分
Pega Client Lifecycle Management for Financial Services 8.7 -
Financial institutions are legally obligated to understand with who they are engaging in business, as well as the risks. Documentary Requirements...
Identifying duplicate Cases
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モジュール
Identifying duplicate Cases
1 トピック
10 分
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
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モジュール
Sending emails during Case processing
1 トピック
15 分
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
eBusiness Services
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モジュール
eBusiness Services
4 トピック
40 分
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Pega Express introduction
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モジュール
Pega Express introduction
3 トピック
20 分
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
The value of Pega applications
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モジュール
The value of Pega applications
2 トピック
15 分
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Pega's customer engagement and industry applications can shorten the delivery time frame of your business application. By determining the differences...
Email bot cases and responses
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モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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モジュール
Email Manager portal
6 トピック
55 分
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enabling AI in the NBA framework
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モジュール
Enabling AI in the NBA framework
3 トピック
30 分
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Learn how every Next-Best-Action weighs customer needs against business objectives to optimize decisions based on priorities set by the business...