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Adaptive models
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モジュール
Adaptive models
4 トピック
50 分
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Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...
Adding more tracking time periods for contact policies
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モジュール
Adding more tracking time periods for contact policies
2 トピック
25 分
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Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...
Adding optional Actions to a workflow
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モジュール
Adding optional Actions to a workflow
1 トピック
15 分
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Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.
Adding users to the sales team
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モジュール
Adding users to the sales team
2 トピック
15 分
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A user of Pega Sales Automation™ has an user profile that defines roles and data access. In this module, you will learn how to manage users in your...
Additional toolbox options for automations
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モジュール
Additional toolbox options for automations
9 トピック
1時間 5 分
Pega Robotic Automation 22.1 -
In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...
Advanced authoring
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モジュール
Advanced authoring
3 トピック
25 分
Pega Customer Service 8.8 -
In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services...
Advanced background processing
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モジュール
Advanced background processing
6 トピック
3 時間 10 分
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The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes require...
Advanced Buddy features
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モジュール
Advanced Buddy features
5 トピック
45 分
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Advanced query design
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モジュール
Advanced query design
3 トピック
1時間 35 分
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The knowledge of how to configure reports might not be enough to create accurate reports. You can use multiple solutions, one superior to the others...
Assigning and completing work for Business Architects
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モジュール
Assigning and completing work for Business Architects
4 トピック
1時間
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As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...