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Pega Customer Decision Hub Foundation

Pega Customer Service Foundation

Pega Digital Messaging

Pega Express Delivery

  • ミッション

    Pega Express Delivery

    8 モジュール

    8 時間 45 分

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Smart Claims Engine Foundation

  • ミッション

    Pega Smart Claims Engine Foundation

    4 モジュール

    2 時間 25 分

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

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    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 チャレンジ

    1時間 30 分

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Accessibility in your project plan

    • モジュール

      Accessibility in your project plan

      5 トピック

      1時間 5 分

      Visible to: All users
    • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

    Authenticating customers using Digital Messaging

    • モジュール

      Authenticating customers using Digital Messaging

      2 トピック

      20 分

      Visible to: All users
    • Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

    Business conditions

    • モジュール

      Business conditions

      2 トピック

      20 分

      Visible to: All users
    • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

    Configuring chat queues and routing

    • モジュール

      Configuring chat queues and routing

      5 トピック

      40 分

      Visible to: All users
    • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

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