Socratic Mission
System Architect Socratic
12 Socratic Modules
19 Challenges
1 day 1 hr 40 mins
Learn the core application development principles of Pega Platform™ '24.1 from Pega GenAI Socrates™, a new conversational Socratic AI learning experience. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn to perform the most common application development tasks using App Studio and Dev Studio to prepare for your first Pega development project.
Completion time for Socratic modules and challenges varies based on experience level.
Pega Platform fundamentals
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Socratic Module
Pega Platform fundamentals
6 Learning Objectives -
With Pega Platform™, developers create transformative digital solutions that achieve strategic business outcomes. In this module, you engage in a...
Building a Case Life Cycle
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Challenge
Building a Case Life Cycle
1 Task
30 mins
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The project manager at GoGoRoad wants to streamline their roadside assistance service. They have asked to see a demo application that walks the...
Building an application with Blueprint
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Challenge
Building an application with Blueprint
2 Tasks
10 mins
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After seeing your manually built Case Type, your Lead System Architect would like you to try out the new Pega GenAI™ tool. Compare the Case Life Cycle...
Designing the Data Model
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Socratic Module
Designing the Data Model
10 Learning Objectives -
Accessing the right data at the right time is fundamental to accurate and efficient Case processing in Pega Platform™, and this starts with designing...
Designing the Data Model
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Challenge
Designing the Data Model
1 Task
30 mins
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You, along with your Lead System Architect, have been asked to create the Data Model for the GoGoRoad application. You have been tasked with...
The Constellation UI
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Socratic Module
The Constellation UI
7 Learning Objectives -
Pega Platform's™ Constellation architecture and design system is a set of tools that delivers a modern, prescribed experience for both application...
Creating Views
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Challenge
Creating Views
1 Task
30 mins
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Your Lead System Architect has requested that you work on the Views for the Assistance Request Create Stage. You will create these Views using Pega's...
Case Management fundamentals
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Socratic Module
Case Management fundamentals
8 Learning Objectives -
Pega Platform™ applications drive process efficiencies by incorporating case management features for workflow automation into the Case Life Cycle. In...
Streamlining Case Workflows
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Challenge
Streamlining Case Workflows
2 Tasks
30 mins
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Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...
Managing Rules in Dev Studio
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Socratic Module
Managing Rules in Dev Studio
6 Learning Objectives -
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Designing complex Case Life Cycles
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Socratic Module
Designing complex Case Life Cycles
9 Learning Objectives -
Pega Platform™ applications use conditional logic to model complex workflows. In this module, you engage in a conversation about the design of complex...
Configuring and automating child Cases
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Challenge
Configuring and automating child Cases
2 Tasks
45 mins
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The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.
Your Lead System Architect (LSA) has...
Using Conditions and optional Actions
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Challenge
Using Conditions and optional Actions
2 Tasks
1 hr
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The project manager at GoGoRoad asked you to configure multiple tasks to streamline service request approvals and improve customer flexibility.
To...
Using Decision tables and Decision trees
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Challenge
Using Decision tables and Decision trees
1 Task
45 mins
-
GoGoRoad stakeholders want to improve customer satisfaction by introducing two new features. Customers will receive a greater discount based on how...
Managing application data
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Socratic Module
Managing application data
4 Learning Objectives -
Pega Platform™ applications can manage and validate the data selected or entered during Case processing to ensure that the workflow results in the...
Validating data
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Challenge
Validating data
1 Task
15 mins
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The project manager at GoGoRoad has requested that data validation be added to the Case. Customers with standard coverage use a credit card to pay for...
Using Data Transforms
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Challenge
Using Data Transforms
1 Task
45 mins
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Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...
Data Pages and integrations
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Socratic Module
Data Pages and integrations
6 Learning Objectives -
In Pega Platform™ applications, Data Pages are integral to accessing and persisting the data needed to resolve a Case successfully. In this module...
Customizing the application user interface
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Socratic Module
Customizing the application user interface
6 Learning Objectives -
With Pega Platform™ applications, developers can tailor the user experience based on Channel and Persona to allow users to interact with the...
Creating a Constellation Portal
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Challenge
Creating a Constellation Portal
1 Task
45 mins
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GoGoRoad wants to enhance its roadside assistance services by ensuring customer satisfaction and service consistency across vendors. The Lead System...
Localizing application content
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Challenge
Localizing application content
1 Task
30 mins
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GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.
Use the Localization wizard to localize the New vendor...
Developing a mobile app
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Challenge
Developing a mobile app
1 Task
50 mins
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GoGoRoad wants to enable customers to create an Assistance Request Case from their mobile device. Customize the User mobile app Channel to design a...
Application security
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Socratic Module
Application security
5 Learning Objectives -
Pega Platform™ includes robust features to protect your application from unauthorized access by malicious hackers. In this module, you engage in a...
Using Role-based Access Control
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Challenge
Using Role-based Access Control
1 Task
30 mins
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GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Tools for application development
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Socratic Module
Tools for application development
6 Learning Objectives -
Pega Platform™ applications include a diverse set of features and capabilities that support the application development process from design through...
Estimating and tracking application development
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Challenge
Estimating and tracking application development
1 Task
25 mins
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Testing Pega Platform applications
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Challenge
Testing Pega Platform applications
1 Task
30 mins
-
For an Assistance Request Case, when users enter the vehicle make, one or more associated models should be displayed in the Model drop-down list...
Using Data Pages and Rules in branches
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Challenge
Using Data Pages and Rules in branches
4 Tasks
1 hr 20 mins
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GoGoRoad stakeholders want to provide users with an option to enroll when requesting service rather than automatically rejecting unenrolled users.
To...
Troubleshooting a Pega Platform application
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Challenge
Troubleshooting a Pega Platform application
1 Task
35 mins
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As part of processing an Assistance Request Case, the Roadside Assistance application copies the services total from the child Services Case to the...
Exploring data using Insights
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Socratic Module
Exploring data using Insights
3 Learning Objectives -
Pega Platform™ enables you to easily explore and analyze data in your application using the Explore Data landing page. In this module, you engage in a...
Using Insights
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Challenge
Using Insights
1 Task
15 mins
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Stakeholders want to know the number of Cases requested over the past month. You are tasked with defining a report that tracks the status of...