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Socratic Mission

System Architect Socratic

12 Socratic Modules

15 Challenges

1 day

Pega Platform '24.1
Visible to: All users
Beginner Pega Platform '24.1 Case Management Data Integration Low-Code App Development Security DevOps Insights English

Learn the core application development principles of Pega Platform™ '24.1 from Pega GenAI Socrates™, a new conversational Socratic AI learning experience. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn to perform the most common application development tasks using App Studio and Dev Studio to prepare for your first Pega development project.

Completion time for Socratic modules and challenges varies based on experience level.

This Mission showcases the latest features of Pega Infinity '24.1 and is delivered through Pega GenAI Socrates, a new and innovative Socratic AI teaching approach currently in early access.

The Mission badge that you earn is specific to the Pega Infinity '24.1 release. Currently, certification, currency, and equivalency apply to System Architect '23 and earlier Pega Platform releases ONLY. Pega Academy will update currency and equivalency in the next System Architect certification release.

To prepare for the current certification path see the Certified Pega System Architect Exam page.

Pega Platform fundamentals

  • Socratic Module

    Pega Platform fundamentals

    6 Learning Objectives
  • With Pega Platform™, developers create transformative digital solutions that achieve strategic business outcomes. In this module, you engage in a...

Building a Case Life Cycle

  • Challenge

    Building a Case Life Cycle

    1 Task

    30 mins

  • The project manager at GoGoRoad wants to streamline their roadside assistance service. They have asked to see a demo application that walks the...

Building a Case Life Cycle with Pega GenAI

  • Challenge

    Building a Case Life Cycle with Pega GenAI

    2 Tasks

    10 mins

  • After seeing your manually built Case Type, your Lead System Architect would like you to try out the new Pega GenAI™ tool. Compare the Case Life Cycle...

Designing the Data Model

  • Socratic Module

    Designing the Data Model

    10 Learning Objectives
  • Accessing the right data at the right time is fundamental to accurate and efficient Case processing in Pega Platform™, and this starts with designing...

Designing the Data Model

  • Challenge

    Designing the Data Model

    1 Task

    30 mins

  • You, along with your Lead System Architect, have been asked to create the Data Model for the GoGoRoad application. You have been tasked with...

The Constellation UI

  • Socratic Module

    The Constellation UI

    7 Learning Objectives
  • Pega Platform's™ Constellation architecture and design system is a set of tools that delivers a modern, prescribed experience for both application...

Creating Views

  • Challenge

    Creating Views

    1 Task

    30 mins

  • Your Lead System Architect has requested that you work on the Views for the Assistance Request Create Stage. You will create these Views using Pega's...

Case Management fundamentals

  • Socratic Module

    Case Management fundamentals

    8 Learning Objectives
  • Pega Platform™ applications drive process efficiencies by incorporating case management features for workflow automation into the Case Life Cycle. In...

Streamlining Case Workflows

  • Challenge

    Streamlining Case Workflows

    2 Tasks

    30 mins

  • Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...

Managing Rules in Dev Studio

  • Socratic Module

    Managing Rules in Dev Studio

    6 Learning Objectives
  • Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Designing complex Case Life Cycles

  • Socratic Module

    Designing complex Case Life Cycles

    9 Learning Objectives
  • Pega Platform™ applications use conditional logic to model complex workflows. In this module, you engage in a conversation about the design of complex...

Configuring and automating Cases

  • Challenge

    Configuring and automating Cases

    2 Tasks

    45 mins

  • The project manager at GoGoRoad has tasked your team with enhancing application efficiency by automating Cases.

    Your Lead System Architect (LSA) has...

Using Conditions and optional Actions

  • Challenge

    Using Conditions and optional Actions

    2 Tasks

    1 hr

  • The project manager at GoGoRoad asked you to configure multiple tasks to streamline service request approvals and improve customer flexibility.

    To...

Using Decision tables and Decision trees

  • Challenge

    Using Decision tables and Decision trees

    1 Task

    45 mins

  • GoGoRoad stakeholders want to improve customer satisfaction by introducing two new features. Customers will receive a greater discount based on how...

Managing application data

  • Socratic Module

    Managing application data

    4 Learning Objectives
  • Pega Platform™ applications can manage and validate the data selected or entered during Case processing to ensure that the workflow results in the...

Validating data

  • Challenge

    Validating data

    1 Task

    15 mins

  • The project manager at GoGoRoad has requested that data validation be added to the Case. Customers with standard coverage use a credit card to pay for...

Using Data Transforms

  • Challenge

    Using Data Transforms

    1 Task

    45 mins

  • Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

Data Pages and integrations

  • Socratic Module

    Data Pages and integrations

    6 Learning Objectives
  • In Pega Platform™ applications, Data Pages are integral to accessing and persisting the data needed to resolve a Case successfully. In this module...

Customizing the application user interface

  • Socratic Module

    Customizing the application user interface

    6 Learning Objectives
  • With Pega Platform™ applications, developers can tailor the user experience based on Channel and Persona to allow users to interact with the...

Creating a Constellation Portal

  • Challenge

    Creating a Constellation Portal

    1 Task

    45 mins

  • GoGoRoad wants to enhance its roadside assistance services by ensuring customer satisfaction and service consistency across vendors. The Lead System...

Localizing application content

  • Challenge

    Localizing application content

    1 Task

    30 mins

  • GoGoRoad stakeholders have a requirement to translate the New vendor Case Type to Spanish.

    Use the Localization wizard to localize the New vendor...

Developing a mobile app

  • Challenge

    Developing a mobile app

    1 Task

    50 mins

  • GoGoRoad wants to enable customers to create an Assistance Request Case from their mobile device. Customize the User mobile app Channel to design a...

Application security

  • Socratic Module

    Application security

    5 Learning Objectives
  • Pega Platform™ includes robust features to protect your application from unauthorized access by malicious hackers. In this module, you engage in a...

Tools for application development

  • Socratic Module

    Tools for application development

    6 Learning Objectives
  • Pega Platform™ applications include a diverse set of features and capabilities that support the application development process from design through...

Using Data Pages and Rules in branches

  • Challenge

    Using Data Pages and Rules in branches

    4 Tasks

    1 hr 20 mins

  • GoGoRoad stakeholders want to provide users with an option to enroll when requesting service rather than automatically rejecting unenrolled users.

    To...

Troubleshooting a Pega Platform application

  • Challenge

    Troubleshooting a Pega Platform application

    1 Task

    35 mins

  • As part of processing an Assistance Request Case, the Roadside Assistance application copies the services total from the child Services Case to the...

Exploring data using Insights

  • Socratic Module

    Exploring data using Insights

    3 Learning Objectives
  • Pega Platform™ enables you to easily explore and analyze data in your application using the Explore Data landing page. In this module, you engage in a...

mission badge: System Architect Socratic

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