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Socratic Mission

System Architect Socratic

12 Socratic Modules

19 Challenges

1 day 2 hrs 50 mins

Pega Platform '24.2
Visible to: All users
Beginner
Pega Platform '24.2
Case Management
Data Integration
Low-Code App Development
Security
DevOps
Insights
English

Learn the core application development principles of Pega Platform™ '24.2 from Pega GenAI Socrates™, a new conversational Socratic AI learning experience. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn to perform the most common application development tasks using App Studio and Dev Studio to prepare for your first Pega development project.

About Socrates: 

Discover a personalized learning journey with Pega GenAI Socrates™. This AI tutor adapts to your needs, providing interactive dialogue tailored to your experience level. Engage with scenario-based assessments and customized content to efficiently build your knowledge and skills. 

Total mission duration: Completion time for Socratic modules and challenges varies based on experience level.
Continued development: Consider taking the following missions for continued learning and professional development opportunities:
Contact: For support, please visit the Socrates FAQ.

Required components

Pega Platform fundamentals Building a Case Life Cycle Building an application with Blueprint

This mission showcases the latest features of Pega Infinity™ '24.2 and uses Pega GenAI Socrates™, a new and innovative Socratic AI teaching approach that is currently in early access.

To prepare for the current certification path, see the Certified Pega System Architect Exam page.

Complete all items labeled as Required to unlock the
mission exercise and test and earn your badge.

Pega Platform fundamentals

Required

  • Socratic Module

    Pega Platform fundamentals

    7 Learning Objectives
  • With Pega Platform™, developers create transformative digital solutions that achieve strategic business outcomes. In this module, you engage in a...

Building a Case Life Cycle

Required

  • Challenge

    Building a Case Life Cycle

    1 Task

    30 mins

  • The Project Manager at GoGoRoad wants to streamline the process for their roadside assistance service. They have asked to see a demo application that...

Building an application with Blueprint

Required

  • Challenge

    Building an application with Blueprint

    2 Tasks

    20 mins

  • Your Lead System Architect has requested that you use  Pega GenA Blueprint™ to create a new Pega Platform™ application.

    Blueprint is Pega's new...

Designing the Data Model

  • Socratic Module

    Designing the Data Model

    10 Learning Objectives
  • Accessing the right data at the right time is fundamental to accurate and efficient Case processing in Pega Platform™, and this starts with designing...

The Constellation UI

  • Socratic Module

    The Constellation UI

    7 Learning Objectives
  • Pega Platform's™ Constellation architecture and design system is a set of tools that delivers a modern, prescribed experience for both application...

Designing the Data Model

  • Challenge

    Designing the Data Model

    1 Task

    30 mins

  • You have been asked by your Lead System Architect to create several elements of the Data Model for the GoGoRoad application.

    Your first tasked is to...

Creating Views

  • Challenge

    Creating Views

    1 Task

    30 mins

  • Your Lead System Architect has requested that you create the Views for the Assistance Request Case Type. Users will interact with the application...

Case Management fundamentals

  • Socratic Module

    Case Management fundamentals

    8 Learning Objectives
  • Pega Platform™ applications drive process efficiencies by incorporating case management features for workflow automation into the Case Life Cycle. In...

Streamlining Case Workflows

  • Challenge

    Streamlining Case Workflows

    2 Tasks

    30 mins

  • Your Lead System Architect has requested that you work on configuring several automations for the Assistance Request Case Type. Automating the...

Managing Rules in Dev Studio

  • Socratic Module

    Managing Rules in Dev Studio

    6 Learning Objectives
  • Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Designing complex Case Life Cycles

  • Socratic Module

    Designing complex Case Life Cycles

    10 Learning Objectives
  • Pega Platform™ applications use conditional logic to model complex workflows. In this module, you engage in a conversation about the design of complex...

Configuring and automating child Cases

  • Challenge

    Configuring and automating child Cases

    2 Tasks

    45 mins

  • The Project Manager at GoGoRoad has tasked your team with improving the efficiency if the Assistance Request and Service workflows.

    After a series of...

Using Conditions and optional Actions

  • Challenge

    Using Conditions and optional Actions

    2 Tasks

    1 hr

  • The Project Manager at GoGoRoad asked the project team to configure multiple tasks to streamline the assistance request process for GoGoRoad's...

Using Decision tables and Decision trees

  • Challenge

    Using Decision tables and Decision trees

    1 Task

    45 mins

  • GoGoRoad stakeholders need to improve the pricing system around towing services. The cost of towing a vehicle is increasing for service providers. To...

Managing application data

  • Socratic Module

    Managing application data

    4 Learning Objectives
  • Pega Platform™ applications can manage and validate the data selected or entered during Case processing to ensure that the workflow results in the...

Validating data

  • Challenge

    Validating data

    1 Task

    15 mins

  • The Project Manager at GoGoRoad has requested that data validation be added to the Assistance Request Case Type.

    Customers with the Standard coverage...

Using Data Transforms

  • Challenge

    Using Data Transforms

    1 Task

    45 mins

  • Stakeholders have requested two additional automations to streamline the Assistance Request workflow. A recent analysis of Assistance Request Cases...

Data Pages and integrations

  • Socratic Module

    Data Pages and integrations

    7 Learning Objectives
  • In Pega Platform™ applications, Data Pages are integral to accessing and persisting the data needed to resolve a Case successfully. In this module...

Customizing the application user interface

  • Socratic Module

    Customizing the application user interface

    7 Learning Objectives
  • With Pega Platform™ applications, developers can tailor the user experience based on Channel and Persona to allow users to interact with the...

Creating a Constellation Portal

  • Challenge

    Creating a Constellation Portal

    1 Task

    45 mins

  • GoGoRoad wants to enhance its roadside assistance services by ensuring customer satisfaction and service consistency across vendors. To accomplish...

Localizing application content

  • Challenge

    Localizing application content

    1 Task

    30 mins

  • GoGoRoad stakeholders have requested that  New Vendor Case Type be localized into the Spanish language. Fortunately, Pega Platform™ supports language...

Developing a mobile app

  • Challenge

    Developing a mobile app

    1 Task

    50 mins

  • GoGoRoad wants to enable customers to create an Assistance Request Case from their mobile device. As a System Architect on the GoGoRoad project, you...

Application security

  • Socratic Module

    Application security

    5 Learning Objectives
  • Pega Platform™ includes robust features to protect your application from unauthorized access by malicious hackers. In this module, you engage in a...

Managing application access through Personas

  • Challenge

    Managing application access through Personas

    1 Task

    30 mins

  • GoGoRoad Product Managers want to restrict access to development on the New Vendor Case Type so that only approved roles have the ability to perform...

Tools for application development

  • Socratic Module

    Tools for application development

    6 Learning Objectives
  • Pega Platform™ applications include a diverse set of features and capabilities that support the application development process from design through...

Estimating and tracking application development

  • Challenge

    Estimating and tracking application development

    1 Task

    25 mins

  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Testing Pega Platform applications

  • Challenge

    Testing Pega Platform applications

    1 Task

    30 mins

  • For an Assistance Request Case, when users enter the vehicle make, one or more associated models should be displayed in the Model drop-down list...

Using Data Pages and Rules in branches

  • Challenge

    Using Data Pages and Rules in branches

    6 Tasks

    1 hr 20 mins

  • For the Assistance Request Case Type, GoGoRoad stakeholders want to provide users with an option to enroll when requesting service rather than...

Troubleshooting a Pega Platform application

  • Challenge

    Troubleshooting a Pega Platform application

    1 Task

    35 mins

  • Based on your conversations with GoGoRoad stakeholders and the project development team about the processing of an Assistance Request Case,  you...

Exploring data using Insights

  • Socratic Module

    Exploring data using Insights

    4 Learning Objectives
  • Pega Platform™ enables you to easily explore and analyze data in your application using the Explore Data landing page. In this module, you engage in a...

Using Insights

  • Challenge

    Using Insights

    1 Task

    15 mins

  • One business requirements detailed by GoGoRoad stakeholders is that they have access to a report that identifies the number of Assistance Request Case...

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