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Decisioning Consultant
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Mission
Decisioning Consultant
5 Missões
1 day 7 h 25 min
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Presenting suggestions for agents
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Module
Presenting suggestions for agents
4 Tópicos
35 min
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...