Skip to main content

Search

Working with Voice AI models

  • Module

    Working with Voice AI models

    2 Topics

    15 mins

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Configuring and managing a deployment pipeline

  • Challenge

    Configuring and managing a deployment pipeline

    8 Tasks

    15 mins

    Visible to: All users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring application Rulesets

Examining the Case Type Backlog

Exporting an application

Inspecting a Deployment Manager pipeline

  • Challenge

    Inspecting a Deployment Manager pipeline

    7 Tasks

    10 mins

    Visible to: All users
  • You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...

Merging a development Branch

Merging rule branches using the Merge pipeline

  • Challenge

    Merging rule branches using the Merge pipeline

    7 Tasks

    15 mins

    Visible to: All users
  • You are the PegaGP Release Manager and an Application Developer for the PegaGP application.

    As the Release Manager, you are responsible for managing...

Performing Pega scenario testing

  • Challenge

    Performing Pega scenario testing

    2 Tasks

    15 mins

    Pega Platform 8.7 Visible to: All users
  • A member service representative needs to perform the following actions for an Assistance Request application:

    • Add a new household using the Add...

Performing Pega unit testing

  • Challenge

    Performing Pega unit testing

    3 Tasks

    15 mins

    Pega Platform 8.7 Visible to: All users
  • For an Assistance Request case, when users enter the make of a vehicle, one or more associated vehicles are displayed in the Vehicle list. Users...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice