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Integration setting management

Keyed Data Pages

Managing data values for Business Architects

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Topics

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Saving data to a system of record

Simulating an external data source

The Data Model

Validating data against a pattern

Validating data against business logic

Validating data in Dev Studio

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